Below you’ll find answers to a range of questions we’re often asked by our visitors. Hopefully you’ll find answers to any questions you might have here, but if not just give us a call on 01439 788269, or email us on email@example.com and we’ll be happy to help.
How much deposit do we need to pay on making our booking?
This will depend on the time of season you have booked for. £25 for a general booking. £50 for a Bank Holiday booking and weekly, and this is per unit, not per group. It is non refundable or transferable in the event of cancellation, but will contribute towards the total cost of your holiday. We’re unable to accept credit cards over the phone, or in person.
How can we pay for our stay?
On arrival you can pay the remaining balance of your stay either in cash or by debit card. We’re unable to accept credit cards.
How much is Wi-Fi and how does it work?
To activate WiFi search on your device and connect to Golden Square Caravan Park account. Pick the data package you require, create account and login.
Packages: £3 for 1 day. £5 for 1 week. £10 for 1 month. £50 for 1 year.
You can use your account on 2 devices.
Payment by card or Paypal via account set up online.
Beware some devices update themselves and will use your data up. Switch them off.
How to find Golden Square?
FROM A1: Leave A1 (M) at junction 49 to join the A168 (signs for Teeside & A19). Take the SECOND sign for THIRSK (signs A170 & A19) to avoid the town centre. At the roundabout take the A19 south to YORK. After approximately 3 miles turn left signposted “Caravan Route” to Helmsley. At Coxwold turn LEFT for AMPLEFORTH. Immediately through Ampleforth take the LEFT-HAND FORK for Helmsley (not the right hand fork for Oswaldkirk). Golden Square is approximately 1 and a half miles on your left.
FROM NORTH VIA A19: A19 South to York. Turn left onto the “CARAVAN ROUTE” to Helmsley just passed THIRSK then as above.
WARNING: SAT NAV takes you onto the A170 to SCARBOROUGH from Thirsk. CARAVANS ARE NOT ALLOWED ON THIS ROAD DUE TO A VERY STEEP HILL. FOLLOW “CARAVAN ROUTE”.
Distances from major cities:
York: 22 miles
Hull: 60 miles
Newcastle: 60 miles
Edinburgh: 180 miles
London: 250 miles
What is the maximum number of persons per pitch?
Maximum of 6 persons per unit, unless otherwise agreed prior to your stay with the park owners.
Is there a minimum number of nights stay?
Minimum stay of 2 nights at busy times. At Bank Holidays the minimum number of nights stay will vary; please contact us.
Are we allowed to bring 2 cars?
Yes, but the second car must be parked outside of the barrier at late arrivals. Please also be aware there is an additional charge.
Are we allowed BBQ’s on our pitches?
Yes, we allow BBQ’s, but they must be lifted off the ground so they do not burn the grass. Burning charcoal only, NO wood and NO open fires.
Does the site accept dogs?
Yes we allow dogs as long as they are not a dangerous breed. They must be kept on a lead at all times and must not be left unattended at any point. It’s a maximum of 2 dogs per unit unless otherwise agreed with the park owners.
Are there any age restrictions?
While there are no age restrictions the site is better suited for young families, and the older generation.
Is there car parking space next to the pitches?
Yes, with each pitch there is one car parking space, any additional cars will need to be left at late arrivals, the other side of the barrier. An additional fee does apply.
Are the pitches hard standing?
Not all of our plots are hard standing, and we are unable to ensure you get a hard standing if you request one, however we will do out best.
Beneath the top surface the ground its is rocky, so rock pegs are advisable.
Do all the pitches have electric?
All Caravan Pitches do, tents can be either with or with out elecrtic. Tents please speicfy when booking. If electric is required, please make sure you have the correct equipment to plug into the electrics. A special tent elecrtic connection, not a house hold extension. This will have trip switches on.
Are there any Holiday Homes for hire?
No, the holiday homes are to buy.
Are there any play areas on site?
Yes, there are 2 outdoor play areas , 1 indoor play area as well as a small pitch and putt course, along with a football field. Outdoor play areas close at 10pm or dusk whichever is first.
Are we allowed water pistols?
Our water supply is metered so please use sensibly e.g. no water pistols, water bombs or paddling pools.
Is there disabled access?
Yes there is disabled access and a disabled bathroom.
What security do you have in place?
We have wardens living on the site. The barrier will only let you in and out of the site if we have your car registration, (works on number plate recognition), and there is CCTV in place.
What time can we arrive?
Arrival time is any time after 1pm
What time do we have to depart?
We ask that you depart your pitch by 12 noon. However in our quieter times, if you wish to leave later you can pay £2.00 and stay until 4pm as long as your pitch isn’t needed and you have arranged this with the staff in reception.